Articles

Customer service, social media and marketing

Rich Baker, the pioneering social media MD, talks about the impact of digital technology on customer service and marketing

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3.5
Average: 3.5 (2 votes)
210 reads

Ever commented on a blog? Uploaded a video or photo? Retweeted a comment made some someone else? You could be breaking the law! Rich Baker, MD of Conversational UK Ltd, talks to Matthew Gingell, a software, technology and intellectual Property Lawyer

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3
Average: 3 (4 votes)
658 reads

An interview with the creator of the innovative 365 day photographic project oncemany

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3.25
Average: 3.3 (4 votes)
193 reads

A conversation with the co-founder and CEO of arguably the best online influence tool, Klout

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3.333335
Average: 3.3 (3 votes)
484 reads

Profile

Name:
Richard_Baker

Location:
Birmingham, England

I write about:
Digital Engagement, Social Media, Twitter, Influence, Business, Technology

About me:
<strong>Rich Baker</strong> is a social media specialist and MD of <a href="http://conversational-uk.co.uk" title="Social Media Consultants">Conversational UK</a> Ltd.
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